CLICK & COLLECT CLICK & COLLECT
Choose the boutique pick-up option to collect your online purchases in one of our boutiques without shipping costs.
You will have 14 days for pick up from the delivery date.
CHECK BOUTIQUE AVAILABILITY CHECK BOUTIQUE AVAILABILITY
Luisa Spagnoli website allows you to check the availability of your favourite products at one of the participating boutiques.
Simply select the article in the desired size directly from the product page, click on Pickup in store, choose the store and choose your nearest boutique from the list.
LIVE CHAT CUSTOMER SERVICE AND BOUTIQUE STAFF LIVE CHAT CUSTOMER SERVICE AND BOUTIQUE STAFF
Make your shopping experience on Luisa Spagnoli website even easier: use our Live Chat and Video Call with Customer Service or Boutique Staff by clicking on the appropriate icon.
You can receive assistance with your purchase, find the right product or receive style advice in the comfort of your own home.
FREE RETURN IN BOUTIQUE FREE RETURN IN BOUTIQUE
You can return the item you purchased free of charge to any of our boutiques within 14 days of delivery. Simply come to the shop with the products you wish to return; our staff will handle the return for you.
Details can be found at the link below
FAST PICKUP FAST PICKUP
You can buy your favourite items online and pick them up from 2 hours after placing your order in your nearest participating boutique without shipping costs.
Bring your order confirmation and a valid ID with you. The order will remain available for collection for 7 days.
PRIVATE SHOPPING EXPERIENCE PRIVATE SHOPPING EXPERIENCE
Ensure an Exclusive Shopping experience: choose a Boutique and book a private appointment. Your own personal fitting room, an Italian breakfast or a cocktail will be waiting for you while you create your new look with the help of our style experts.
EXCLUSIVE PACKAGING EXCLUSIVE PACKAGING
Choose our exclusive packaging for your purchases. The elegant box is lined with the maison's iconic pink shade and personalised with the Luisa Spagnoli brand.
GIFT MESSAGE GIFT MESSAGE
Complete your gift package by including an elegant customisable card.
The purchase price will not be visible.
GUARANTEE GUARANTEE
Luisa Spagnoli products are characterised by elegance and quality. When you buy on the official website and in our boutiques, you get a 2-year guarantee.
